For most growing companies, hiring remote employees is a cost-efficient way to support their operations, improve their customer service, expand their services and increase their profits. But for the highly demanding field of community association management (CAM), we’ll see that there are plenty of both opportunities and obstacles that must be considered when deciding whether or not to pursue hiring remote, international talent.
What Is The Labor Market Like in The CAM Space?
Hiring in community association management companies has gone through significant changes in recent years, driven by several key trends in the industry. As the demand for professional management of communities has increased, so has the need for experienced, qualified personnel to fill key positions.
While this is happening, the industry is also experiencing shrinking talent pools, rising overhead costs, and an increasing number of unsatisfied homeowners. This is why a growing number of CAM companies are turning to remote talent.
This allows them to access a larger, highly-qualified pool of talent in a more cost-effective way. They typically engage with full-time, remote professionals for administrative bookkeeping, accounting, customer service, and marketing to name a few.
So the question remains—is hiring remote employees right for your CAM companies?
Here are some factors to keep in mind as you make an informed decision for your company.
Pros of Hiring Remote Employees for CAM Companies
Cost Savings
One of the major benefits of hiring international talent is the potential for cost savings. By remotely assigning certain services or tasks to highly-skilled talent based in countries with lower labor costs, your company can significantly reduce your overhead cost and improve your bottomline.
Access to Specialized Skills
Hiring remote employees also provides access to specialized skills and expertise that may be difficult to find in the local market. This can make your business stay ahead of the competition and provide better services to your homeowners and board members.
Expansion and Improvement of Services
Hiring global talent allows companies like yours to delegate tasks so you can focus on value-adding initiatives that could improve your customers’ experience or expand your business. Did you know that data and statistics show that companies who expand their services through remote employees are providing great value to their clients with an average customer satisfaction rate of over 90%?
Roadblocks of Hiring Remote Employees for CAM Companies
Language Barriers
One of the biggest challenges in hiring from an international pool of talent is the potential language barrier. This is why it’s important to connect with a reliable global talent hiring partner to ensure you’ll avoid miscommunications in the workplace.
Cultural Differences
Cultural differences are another factor companies usually worry about when sourcing remote employees. We all know that different countries have different cultural norms and expectations, but you’d be surprised at how much international talent you can find who can keep up with your existing company culture effortlessly.
Legal and Regulatory Compliance
One of the factors that you need to consider when engaging with global talent is the legal and regulatory requirements. Hiring in another county might require you to set up a legal entity which can be a time-consuming and expensive process.
These are just some of the factors that you need to look into to make an informed decision whether or not hiring remote, full-time talents is for your business.
If you’re looking to expand the capacity of your existing community management team, Satellite Teams has a global talent pool of highly qualified, full-time remote professionals ready to help your company in any aspect. Just like what we’ve been doing for other businesses in the US, we can handle HR, benefits management, regulatory requirements, payroll, taxes, and more, so you don’t have to.
Do you want to know how your Community Association Management company can hire global talent remotely? Schedule a free consultation with our team. Click the link below!