We provide an extensive pool of highly qualified, pre-screened, and fully vetted full-time professional candidates, ready to contribute to your company immediately and seamlessly integrate into your team.
We offer access to exceptional remote candidates at a fraction of U.S. overhead costs, enabling businesses to allocate more budget towards growth initiatives.
With our continuous client support, meticulous sourcing and recruitment process, and intelligent candidate matching system, we manage the complexities of HR administration, payroll, benefits, compliance with local taxation, and labor laws on your behalf. Our team is available 24/7 to address any client questions or concerns.
D. is an experienced technical support specialist with a passion for solving complex IT and software-related issues. Known for providing excellent customer service, D. ensures clients can use software products seamlessly. With a background in troubleshooting, documentation, and product training, D. builds trust with customers while contributing to product adoption and retention.
R. is highly proficient in testing tools such as Selenium, TestRail, and Jira, with experience in creating test plans, managing bug reports, and performing regression testing. They excel at collaborating with developers to identify root causes, streamlining quality assurance processes, and delivering on tight deadlines.
R.'s most recent role was as a QA Engineer at a fast-growing SaaS company, where they reduced product bugs by 30% through rigorous testing practices. R. also worked as a freelance QA consultant, helping startups implement efficient QA frameworks and tools.
D. is an experienced technical support specialist with a passion for solving complex IT and software-related issues. Known for providing excellent customer service, D. ensures clients can use software products seamlessly. With a background in troubleshooting, documentation, and product training, D. builds trust with customers while contributing to product adoption and retention.
D. has expertise in ticketing systems such as Zendesk, Freshdesk, and Salesforce, along with strong troubleshooting skills for SaaS platforms, cloud-based software, and integrations. D. is adept at providing step-by-step technical assistance, managing customer escalations, and creating knowledge base content for user self-help.
D.'s most recent role was as a Technical Support Specialist at a mid-sized software company, where they maintained a 95% customer satisfaction score and improved ticket resolution time by 25%. Previously, D. worked as a technical support consultant, assisting clients with onboarding, software training, and issue resolution.