The Future of Property Management Staffing:

How Are Successful Management Companies Leveraging Remote Talent?

Let’s face it—we are in a digitally-driven world where the traditional staffing model is no longer the only option for companies to expand their team’s capacity. And with the rise of technology in property management, I’ve seen how firms in the industry have adapted to the new era of work and are realizing the opportunities in leveraging global talent through remote staffing.

In this article, we’ll dive into the benefits of hiring remote staff, how companies in the industry leverage global talent, and the best practices in engaging with the international workforce.

Remote Property Management Staffing 101
If you’ve never encountered this term before, remote staffing pertains to hiring employees virtually from anywhere in the world. There are many ways to find skilled individuals in an international talent pool, but working with a global talent hiring partner is highly recommended.

Benefits of Remote Hiring: What’s the hype all about?
Contrary to popular belief, hiring remote talent is not just for big tech companies like Google, Amazon, or Meta. In fact, your property management company can benefit from this hiring model as economic challenges continue to rise, and worker preferences lean towards a more flexible work setup. So, what are these advantages?

  • Access to wider talent pool

    Remote staffing lets you hire individuals without the limitations of geographical barriers. This means that you can explore a wider variety of skill sets and expertise when you have access to a global talent pool.

  • Significant cost-savings

    Hiring internationally can help save some cash not just because you get to spend a fraction of the US overhead cost. You can also save on office expenses such as space, supplies, utilities, and more.

  • No more staff burnout

    With remote support professionals behind your team’s back, you’ll be able to distribute a more manageable workload to existing staff and prevent occupational burnout in a highly demanding field.

  • Better service & happier clients

    Expanding your team with remote employees will increase your company’s productivity and boost your team’s efficiency. When you get more done and respond to service requests faster, you keep your clients happy.

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How are successful management companies leveraging remote talent?
More than just virtual assistants

There are millions of ways to utilize remote roles for property management companies like yours. But here are some examples of how leading businesses in the industry are leveraging the global workforce to take their companies to the next level:

  • Administrative Support
    Remote administrative support staff supports your team with tedious administrative tasks such as scheduling, data entry, and documentation management.

  • Customer Service Representatives
    Remote customer service representatives can assist tenants and property owners with inquiries, maintenance requests, and lease agreements. They can also handle sensitive complaints and provide immediate resolutions without being physically present.

  • Marketing and Communications
    Remote marketing and communication professionals handle digital marketing campaigns, manage social media channels, promote properties online, organize public relations activities, and communicate with tenants and property owners.

  • Accounting and Bookkeeping
    Remote accounting and bookkeeping professionals can manage financial data, payroll, accounts payable and receivable, and other financial processes from a remote location in a safe digital environment. They can also produce financial reports and analyze financial data for decision-making purposes.

  • Property Inspection Support
    Remote property inspection support professionals can perform virtual inspections using technology such as video conferencing to enable them to assess the property’s condition and any repairs required.

  • Maintenance Support
    Remote maintenance support staff handle maintenance requests and dispatch maintenance personnel to properties. They can also coordinate with vendors and contractors to ensure timely and efficient service.

  • IT Support
    Remote IT support staff can provide assistance with technology-related issues, including hardware and software troubleshooting, system upgrades, and cybersecurity measures.

Best practices in engaging with the international workforce
Now you’re probably wondering “Where do I start.” Don’t worry, I got you covered. Here are the top 3 best practices for management companies when engaging with remote global talent:

  • Clearly define job roles and responsibilities
    To find the right talent, create a detailed job description that outlines the job requirements, qualifications, and responsibilities you want to see in a candidate. This is to ensure that there is a clear understanding of the role and expectations for the talent.

  • Work with a global talent hiring partner
    If you’re hiring international workers for the first time, it’s best to work with an expert like Satellite Teams so you can avoid compliance risks and ensure you find the right candidates. We’ll help you access incredible global talent at a fraction of the cost, without the headaches of regulatory compliances.

  • Treat them no differently than someone sitting next to you
    The best thing to do is to treat them with respect as you would with a person sitting right next to you despite the geographical barriers and potential cultural differences. Communicate with them through online tools and provide them with the necessary training and support.

The industry has adapted well to this new way of doing things. So can you!
While remote staffing is already being used by many management companies in the US, plenty of business owners still don’t realize the exciting opportunities this hiring model can bring. This causes misconceptions about remote hiring that influence property management companies to avoid engaging with a global workforce.

However, when you learn how to do it properly, your business can achieve many competitive advantages that can lead your company to greater heights. So, if you’re looking for a reliable global talent hiring partner, you can talk to our experts at Satellite Teams by booking a no-obligation consultation today.

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How Are Successful Management Companies Leveraging Remote Talent?

Let’s face it—we are in a digitally-driven world where the traditional staffing model is no longer the only option for companies to expand their team’s capacity. And with the rise of technology management.